If you’re a print-on-demand (POD) artist who prefers to personally approve each order before it’s sent to production, Artelo makes this easy to manage! This article will walk you through the process of setting up manual approval for your orders.
Why Use Manual Approval?
Manual approval gives you greater control over your orders. Instead of automatically sending orders to production as soon as they come in, Artelo will hold them until you manually review and approve them. This can be especially helpful if you:
Want to double-check orders every single time an order is placed.
Need to confirm details like shipping addresses.
Prefer a hands-on approach to your production process.
Note: Holding for manual approval for listings that require a unique design for each order is a different use case. Personalized orders are put on hold for approval as long as you select the "make listing personalizable" checkbox during the listing creation flow.
How to Set Up Manual Approval
Manual approval is set up at the sales channel level. Here’s how to enable it:
Navigate to the Integrations Page
Log in to your Artelo account and go to the Integrations page in your dashboard.Select the Store
Find the store for which you want manual approval and click on it.Access Store Settings
Once inside the store's details, click on Store Settings.
Enable Manual Hold
Enable the "Require manual approval for orders" checkbox and click Save.
What Happens After Enabling Manual Approval
Once this feature is enabled:
Orders will be held: For any connected e-commerce listings in this store, orders will not be sent to production automatically.
Manual Approval Required: You’ll need to approve each order manually from your Artelo dashboard before it progresses to production.
Managing Held Orders
You can review and approve held orders by navigating to your Orders page in Artelo. From there, you’ll be able to:
Review the order details.
Approve, edit or cancel the order as needed.