Ordering samples through Artelo is a straightforward process, allowing you to experience the quality of your prints and frames exactly as your customers would. Follow these step-by-step instructions to create and order samples efficiently.
Step 1: Check for Sample Credits
If you’ve received free sample credits, you’ll find them in your account under notifications.
Navigate to the notifications section to confirm the addition of sample credits.
These credits will automatically apply when you place your sample order.
Step 2: Choose Your Products
Go to the Product Catalog:
Begin by selecting the product type you’d like to sample. For instance, choose unframed posters, framed prints, or other options. After you've chosen, click "Create Product Set."
Create a Product Set:
Select your desired specifications, such as paper type, size, and framing options.
For example, you can create a set with one unframed poster and one framed print in two sizes.
Upload Your Design:
Drag and drop your prepared design file into the uploader.
Ensure your design meets Artelo's recommended DPI (preferably above 200) to maintain high-quality results.
Adjust for Bleed Area:
Ensure your design fully covers the bleed area (marked in red). If it doesn’t, Artelo will flag it, and you’ll need to adjust accordingly.
Preview and Finalize:
Use the preview tool to see how your design will appear on the selected product.
Click “Finalize Product," enter a name, and click "Done."
If you're finished creating samples, click "Create an order for this product" and proceed to step 5.
If you want to continue creating samples, click "I'll do it later" and proceed to steps 3 and 4.
Step 3: Repeat for Multiple Samples
Repeat the steps above to create additional product sets to test different designs, paper types, or frame options. This flexibility allows you to compare variations and choose the best fit for your brand.
Step 4: Add Samples to Your Cart
Select Products:
Visit the "My Products" page. Click the three dots next to each product from your product library and select “Add to Cart.”
Choose specific options to test (e.g., an unframed poster or a framed print in different sizes) and select "Add to cart."
Step 5: Complete Your Order
Customize Branding:
To simulate the customer unboxing experience, add branded inserts and stickers to your sample order on the "Branding" page. This gives you a realistic sense of how your final products will be received.
Proceed to Checkout or Navigate to Your Cart:
Review your cart to ensure all desired samples are included and select "check out."
Input your shipping address.
Apply Sample Credits:
If sample credits are available, they will automatically be deducted from your total.
Place Your Order:
Click “Complete Order” to send your sample request to production.
Step 6: Track Your Order
Once your order is placed, it will appear on the Orders Page with an “In Production” status.
You’ll receive a shipping confirmation and tracking number once your samples are printed and dispatched.
Tips for a Successful Sample Experience
Prepare Your Designs: Use high-quality files that meet Artelo's specifications for the best results.
Include Branding: Adding branded elements provides insight into how your customers will perceive your products.
Test Variations: Order multiple samples to compare options and ensure you select the best product combinations.