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Personalized Products in Artelo

Written by Daniela

How to Create and Fulfill Personalized Products in Artelo

Personalized products are for orders in which the final artwork is created or edited after the customer places the order, such as custom name prints, star maps, pet portraits, etc.

When a product or template is marked as Personalized, you can save it without uploading a final design upfront. The product can still be connected to your store listing, and the final customer-specific artwork can be added later during fulfillment.

Use this setting when the final design may need to be added, reviewed, or replaced after an order is placed.

Example: Connecting a Personalized Star Map Listing

In this example, we will connect an existing star map poster from a Shopify store.

The listing includes two sizes:

  1. 12x18

  2. 16x24

It also includes three framing options:

  1. Unframed

  2. Natural oak

  3. Black oak

Because each star map uses the customer’s specific names, date, and location, the final design will be different for every order. We will mark the product as Personalized and leave the design blank during setup.

Step 1: Open your listing in Artelo

Go to your store in Artelo and find the listing you want to connect.

Click Connect To, then choose New Product.

Step 2: Name the product and mark it as Personalized

Enter a name for your product.

Then select Personalized.

This indicates to Artelo that the final design can be added later, after a customer places an order.

Step 3: Add your product types

Click Add Product Type.

For this example, we will add:

  1. Individual art print

  2. Unframed

  3. Natural oak

  4. Black oak

Then select the sizes that match the original listing:

  1. 12x18

  2. 16x24

Step 4: Add a design or leave it blank

Because this product is marked as Personalized, you do not need to upload a design during setup.

For this star map example, we will leave the design blank because every order needs a unique file with the customer’s specific name, date, and location.

However, if you already have a design that is commonly used and does not require customer-specific edits, you can upload that design now.

For example, if you sell a personalized smiley face print with several background color options, and the blue background version is ordered most often, you may want to upload the blue design during setup. That way, you do not have to add it manually every time that version is ordered.

You can still replace or update the design later on an individual order if needed.

Step 5: Finalize the product

Click Finalize Product in the top right corner.

Review the product information and make sure everything is correct.

Then click Done.

Step 6: Connect your variants

After the product is created, you will return to the mapping page.

Click Bulk Update, then click Autoconnect.

Artelo will try to match your store variants to the correct Artelo products.

If your variants do not autoconnect, manually connect each variant to the correct Artelo product.

For example:

  1. 12x18 Unframed should connect to the 12x18 unframed Artelo product

  2. 12x18 Natural Oak should connect to the 12x18 natural oak Artelo product

  3. 16x24 Black Oak should connect to the 16x24 black oak Artelo product

If you need to add a new variant, click the green plus icon.

Step 7: Review listing images

Click Listing Images in the top right corner.

If your listing already has the images you want to use, you can skip this step.

Then click Shipping Profiles.

Step 8: Confirm your shipping profile

Make sure your shipping profile is set to Artelo.

Then click Configure Variants.

Step 9: Review your variants and listing details

If you do not need to change your variant names, prices, SKUs, or other listing details, you can skip this step.

Click Listing Details.

If your listing details are already correct, click Review Changes.

Step 10: Publish the listing

Review the changes one final time.

If everything looks correct, click Publish Listing.

Your Personalized listing is now connected to Artelo.

How to Fulfill a Personalized Order in Artelo

When you receive an order for a Personalized product, Artelo will show whether the order needs a design or is ready for design approval before production.

Step 1: Find the order

The fulfillment status will depend on whether a design was added during product setup.

If no design was uploaded during setup, the order will show a yellow Pending Designs status. This means you need to add the final design before the order can move forward.

If a design was uploaded during setup, the order will show a Pending Approval status. This means a design is already attached to the order, but you should still review it before sending the order to production. You can approve the existing design or replace it with a different customer-specific design if needed.

Step 2: Open the order

Click into the order.

If the product was connected without a design, you will see that the variant is connected, but the final design still needs to be uploaded.

If the product already has a design, you will see the current design shown on the order. You can keep that design if it is correct, or replace it with the final customer-specific artwork before sending the order to production.

Step 3: Add or replace the final design

Once your final artwork is ready, add or replace the design on the order.

If no design was added during setup, click the green plus icon under Artelo Product.

If a design was already added during setup, click the small image preview of the current design under Artelo Product.

Click Open Image Library.

Upload your final design, then select it.

Step 4: Apply the design

Click Apply Designs in the bottom right corner.

Step 5: Send the order to production

After the design has been applied, click Send to Production.

You are finished.

Summary

Personalized products make it easier to connect and fulfill products where the final artwork may need to be added, reviewed, or replaced after the customer places an order.

You can leave the design blank if each order needs a unique file, or upload a commonly used design during setup if it does not usually require customer-specific edits. Either way, you can review the order and update the design before sending it to production.

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