You can now mark a product set or template as Personalized in Artelo.
This is designed for stores that create the final artwork after an order is placed, such as custom name, date, or message prints.
What changed
You can now mark a product set or template as Personalized while creating or editing it.
Personalized product sets and templates can be saved without uploading designs upfront.
Personalized products can still include a design, but a design is optional instead of required.
Personalized items now show a Personalized design status instead of appearing incomplete.
If you duplicate a template, connect products in bulk, or create product sets from a template, the personalized setting now carries over automatically.
Orders from connected stores now recognize personalized products more reliably, so you can replace or upload the final design during fulfillment.
What this means for you if you sell Personalized Products
We've made it much easier to fulfill personalized orders. If you sell made-to-order personalized products, you no longer need to force placeholder artwork into the setup flow just to finish creating the product.
Instead, you can:
Mark the product or template as Personalized.
Add a design if you want one, or leave it blank if the final artwork will be created per order.
Finish setup without final designs.
Add or swap in the customer-specific artwork later when the order is being fulfilled.
How fulfillment works for personalized products
When a personalized order comes in, you can open the order in Artelo and add or replace the final customer-specific artwork during fulfillment.
This makes it easier to fulfill personalized products where the design changes from order to order, while still keeping the product, template, and fulfillment workflow connected inside Artelo.
Personalized templates
You can also create a Personalized template.
That means you can build a reusable template for custom products, keep the personalized setting on it, and use that template later without having to reconfigure the workflow each time.
How to Create and Fulfill Personalized Products
1. Create a Personalized product set
When creating a product set, check the Personalized box during setup.
This tells Artelo that the product may be fulfilled with customer-specific artwork later, so uploading a design is no longer required just to finish setup.
You can also create a product set from an existing template. If you do, make sure the template is also marked Personalized so that the setting carries over automatically.
2. Upload a design only if you want one
On the design step, you can skip the design upload step by clicking the Finalize Product button.
Even though a design is not required, you may still want to upload one if you have artwork that sells often and will be reused frequently. For example, if you have a common starter design that is used for many orders, uploading it during setup can save time. But that will not be relevant for every seller. If every order is truly custom, you can leave the design blank and add it later during fulfillment.
3. Understand what happens after the product set is created
In the product set list, Personalized product sets will show the Personalized status whether or not a design was uploaded during setup.
That means both of these are valid:
A Personalized product set with a design already uploaded.
A Personalized product set created without uploading a design.
If you create it without uploading a design, Artelo will use the default image for that product set until you swap in the final artwork later.
4. Fulfill the Personalized order
When a Personalized order comes in, open the order in Artelo during fulfillment and add or swap in the final customer-specific artwork there.
This means you can set up the product now, keep the workflow connected to your store, and only apply the final custom design when the order is actually ready to be produced.
Below are two personalized orders. If the personalized product already has a design uploaded, you'll see a Pending Approval button.
When you click the Pending Approval button, you have the option to swap the design or to send the order directly to production. Note that swapping the design only affects this order and won't replace the default design saved on the product.
Alternatively, if the personalized product does not have a design, just 1-click upload the design for the order by clicking the Add Designs button.
