In this article, I'll guide you through creating manual and wholesale orders on Artelo. Both types of orders follow a similar process.
Creating a Manual Order
Manual orders are useful for specific situations, such as sending replacements. Here’s how to create a manual order step-by-step:
Step 1: Locate the Product
Navigate to the 'My Products' page.
Use the table to find the specific item you want to ship.
Step 2: Add to Cart
Select the product and click 'Add to Cart” in the options on the right. Choose the variant you want to ship.
Ensure that branding (insert and sticker) is toggled on for a personalized package.
Step 3: Checkout Process
Click 'Checkout.'
Enter the customer's address details. If you have the address saved, select it; otherwise, click “new shipping address” to add a new one.
Add a note for your records or specific order instructions for the warehouse staff.
Enter a payment method and click 'Complete Order.'
The order will now appear as a manual order on your 'Orders' page and will be ready for processing.
Creating a Wholesale Order
Wholesale orders are intended for bulk purchases by retail clients. Here’s how to create a wholesale order:
Step 1: Select Products
Begin on the 'My Products' page.
Locate the first product you want to add to the wholesale order and click 'Add to Cart.'
Repeat the process for additional products.
Step 2: Adjust Quantity
Adjust the quantity for each product to the desired amount (e.g., 20 units each).
If the customer ordered more than ten units, check the 'Wholesale Discounts' button to view any available discounts.
Note that shipping will be free if the order exceeds $1,000.
Step 3: Checkout Process
Click 'Checkout.'
Enter the client's address details. Use a saved address or add a new one if needed.
Add an internal note for reference or specific order instructions.
Enter a payment method and click 'Complete Order.'
The wholesale order will now appear on your 'Orders' page and will be ready for fulfillment.
Conclusion
Creating manual and wholesale orders on Artelo is a straightforward process that ensures you can cater to various customer needs efficiently. By following these steps, you can easily manage replacements, bulk orders, and other special requests. Stay organized and keep track of all your orders through the 'Orders' page to maintain smooth operations.