Understanding Etsy’s Production Partner Policy
As an Etsy seller, you know that maintaining transparency and trust with your customers is essential, and so is abiding by Etsy's Terms of Service.
When you sell items that are not entirely made by you, Etsy requires you to disclose the role of any production partners involved in the creation of your products. This policy ensures that buyers are aware of how and where their products are made, maintaining the integrity of the platform.
According to Etsy, a production partner is any individual or company that helps you physically produce your items. This can include print shops, manufacturers, or, in this case, a service like Artelo that handles the printing and fulfillment of your designs.
How to add a production partner
There are several ways to add a production partner:
While adding or editing a listing, you can add a production partner in the Production partners section of your Listing details.
In the Listings section of Shop Manager, select at least one listing, choose Editing options, and then Change production partners.
You can also create production partner profiles in the production partner manager:
In Shop Manager, choose Settings.
Select Partners you work with.
Select Add a new production partner and fill out a form telling Etsy and the community about your partnership. The information not marked Private will be shared publicly in your shop.
Next to Production partner, enter your partner’s business name. Etsy requires that you disclose the business name, but you can choose to keep this private in your shop. In that case, you will enter a public title (such as “Apparel printer”) that describes what kind of business they are.
In the Location field, Enter your partner’s city, state, province, etc. As you type, select from the list that appears.
In the About production partner field, describe how you work with them. This public information can include why you chose this partner and the types of services that they provide for you.
The answers you select in the About your partnership dropdown menus are only for Etsy’s internal use. These won’t show up publicly in your shop or listings, but your partner's location and the description of your production partner will.
Preview how this will look on your shop’s About Section.
Select Save partner.
Example of adding Artelo as a production partner
How to remove or edit a production partner from your listings
You can edit or remove a production partner in several ways:
Select the listing(s) you want to edit from the Listings page. Choose Editing options, then Change production partners. De-select the partner and choose Update.
In the Production partners manager, choose Edit or the X near the name of the partner. These changes will automatically be reflected on all linked listings.