How to Set Up and Fulfill Personalized Products in Artelo
Personalized products are for orders where the final artwork is created, edited, or replaced after the customer places the order.
Common examples include:
Custom name prints
Star maps
Pet portraits
Family portraits
Personalized quote prints
Products where the customer chooses text, dates, names, colors, or other custom details
When a product is marked as Personalized in Artelo, you can connect it to your Etsy or Shopify listing without uploading the final design upfront. The final customer-specific artwork can be added later, before the order is sent to production.
Use this setting when the final design may need to be added, reviewed, or replaced after an order is placed.
Before You Start
Before setting up your personalized product, make sure you know:
Which store listing you want to use
Which sizes and frame options the listing offers
Whether each order needs a unique design
Whether you want to upload a default design during setup
How the customer will provide their personalization details
If you are creating a new Etsy listing, you should also prepare your listing images, title, description, tags, personalization instructions, and retail pricing.
If you are connecting an existing listing, make sure the listing already has the correct variants, images, pricing, and personalization fields.
Choose Your Setup Path
There are two ways to set up a personalized product in Artelo:
Option A: Create a New Personalized Listing
Use this option if you are creating a brand new Etsy or Shopify listing from Artelo.
Option B: Connect an Existing Personalized Listing
Use this option if the listing already exists in your Etsy or Shopify store and you want to connect it to Artelo.
Option A: Create a New Personalized Listing
Step 1: Go to your store in Artelo
From the Stores page, open the Etsy or Shopify store where you want to create the listing.
Click Create Listing, then select From a New Product.
Step 2: Name the product and mark it as Personalized
Enter a product name.
Then select Personalized.
This tells Artelo that the final design may be added later, after a customer places an order.
Step 3: Add your product types
Click Add Product Type and select the product types you want to offer.
For example, you may add:
Individual art print
Unframed
Natural oak
Black oak
Then select the sizes you want to offer.
Step 4: Add a design or leave it blank
Because the product is marked as Personalized, you do not need to upload a final design during setup.
Leave the design blank if every order will require a unique customer-specific file.
For example, if you sell star maps, each order may need a unique file with the customer’s names, date, and location.
You can also upload a commonly used design during setup if one version is ordered often.
For example, if you sell a personalized smiley face print and the blue background is the most common version, you may want to upload that design now. You can still replace it later on an individual order before sending it to production.
Step 5: Finalize the product
Click Finalize Product in the top right corner.
Review the product information and make sure everything is correct.
Then click Done.
Step 6: Configure the listing
After the product is created, continue through the listing setup.
Upload your listing images and move the main image to the front.
These images are for your store listing. They are not necessarily the final print file for each customer order.
Then review your listing configuration, retail prices, variants, and shipping profile.
Step 7: Add listing details
Enter your listing title and description.
If your sales channel supports personalization fields, make the listing personalizable and require the buyer to provide the needed information.
Add clear instructions for buyers. For example:
“Please enter the name, date, location, and any custom text you would like included in your print.”
Set the character limit if required.
Then add relevant tags.
Step 8: Review and publish
Review all changes one final time.
If everything looks correct, click Publish Listing.
Your new personalized listing is now created and connected to Artelo.
Option B: Connect an Existing Personalized Listing
Use this option if your personalized listing already exists in Etsy or Shopify.
For example, you may already have a star map listing in Shopify with:
12x18
16x24
Unframed
Natural oak
Black oak
Because each order requires the customer’s specific names, date, and location, the final design will be different for every order. In this case, you can mark the Artelo product as Personalized and leave the design blank during setup.
Example: Connecting a Personalized Star Map Listing
In this example, we will connect an existing star map poster from a Shopify store.
The listing includes two sizes:
12x18
16x24
It also includes three framing options:
Unframed
Natural oak
Black oak
Because each star map uses the customer’s specific names, date, and location, the final design will be different for every order. We will mark the product as Personalized and leave the design blank during setup.
Step 1: Open your listing in Artelo
Go to your store in Artelo and find the listing you want to connect.
Click Connect To, then choose New Product.
Step 2: Name the product and mark it as Personalized
Enter a name for your product.
Then select Personalized.
This indicates to Artelo that the final design can be added later, after a customer places an order.
Step 3: Add your product types
Click Add Product Type.
For this example, we will add:
Individual art print
Unframed
Natural oak
Black oak
Then select the sizes that match the original listing:
Step 4: Add a design or leave it blank
Because this product is marked as Personalized, you do not need to upload a design during setup.
For this star map example, we will leave the design blank because every order needs a unique file with the customer’s specific name, date, and location.
However, if you already have a design that is commonly used and does not require customer-specific edits, you can upload that design now.
For example, if you sell a personalized smiley face print with several background color options, and the blue background version is ordered most often, you may want to upload the blue design during setup. That way, you do not have to add it manually every time that version is ordered.
You can still replace or update the design later on an individual order if needed.
Step 5: Finalize the product
Click Finalize Product in the top right corner.
Review the product information and make sure everything is correct.
Then click Done.
Step 6: Connect your variants
After the product is created, you will return to the mapping page.
Click Bulk Update, then click Autoconnect.
Artelo will try to match your store variants to the correct Artelo products.
If your variants do not autoconnect, manually connect each variant to the correct Artelo product.
For example:
12x18 Unframed should connect to the 12x18 unframed Artelo product
12x18 Natural Oak should connect to the 12x18 natural oak Artelo product
16x24 Black Oak should connect to the 16x24 black oak Artelo product
If you need to add a new variant, click the green plus icon.
Step 7: Review listing images
Click Listing Images in the top right corner.
If your listing already has the images you want to use, you can skip this step.
Then click Shipping Profiles.
Step 8: Confirm your shipping profile
Make sure your shipping profile is set to Artelo.
Then click Configure Variants.
Step 9: Review your variants and listing details
If you do not need to change your variant names, prices, SKUs, or other listing details, you can skip this step.
Click Listing Details.
If your listing details are already correct, click Review Changes.
Step 10: Publish the listing
Review the changes one final time.
If everything looks correct, click Publish Listing.
Your Personalized listing is now connected to Artelo.
How to Fulfill a Personalized Order in Artelo
When you receive an order for a Personalized product, Artelo will show whether the order needs a design or is ready for design approval before production.
Step 1: Find the order
The fulfillment status will depend on whether a design was added during product setup.
If no design was uploaded during setup, the order will show a yellow Pending Designs status. This means you need to add the final design before the order can move forward.
If a design was uploaded during setup, the order will show a Pending Approval status. This means a design is already attached to the order, but you should still review it before sending the order to production. You can approve the existing design or replace it with a different customer-specific design if needed.
Step 2: Open the order
Click into the order.
If the product was connected without a design, you will see that the variant is connected, but the final design still needs to be uploaded.
If the product already has a design, you will see the current design shown on the order. You can keep that design if it is correct, or replace it with the final customer-specific artwork before sending the order to production.
Step 3: Add or replace the final design
Once your final artwork is ready, add or replace the design on the order.
If no design was added during setup, click the green plus icon under Artelo Product.
If a design was already added during setup, click the small image preview of the current design under Artelo Product.
Click Open Image Library.
Upload your final design, then select it.
Step 4: Apply the design
Click Apply Designs in the bottom right corner.
Step 5: Send the order to production
After the design has been applied, click Send to Production.
You are finished.
Summary
Personalized products make it easier to connect and fulfill products where the final artwork may need to be added, reviewed, or replaced after the customer places an order.
You can leave the design blank if each order needs a unique file, or upload a commonly used design during setup if it does not usually require customer-specific edits. Either way, you can review the order and update the design before sending it to production.



















